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As a Spanish Speaking Customer Service Specialist you will perform the duties below in both English or Spanish:Personally answer inquiries received over the telephone and in written correspondence.Provide customers with forms needed to process benefits.Expedite payment of survivor benefits to eligible widow(er)s upon reports of death.Complete customer requests to adjust their annuity.Provide custo...
Provide technical and administrative support for one of several Groups within the Federal Investigative Services Division. Perform workload and process analysis to determine compliance of contract requirements. Make recommendations for and/or develop automated oversight systems and process modifications when appropriate. Use advanced office automation software to generate reports, presentations, ...
